Shipping policy

This document sets out the shipping policy that applies to customers that make a purchase at NalarheNaturals. If you have any questions, please contact our customer service team at nalarhe@gmail.com

Shipping Options & Delivery Costs

We offer the following shipping options -

Standard 2 - 4 business days

Shipping costs are calculated by item weight

Order Processing Time

All orders placed before 12 PM Monday to Friday are processed the same day, all orders placed after will be processed the next day. All orders placed during the weekend or on a public holiday will be processed on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. Please make sure to check all delivery and contact details are correct. We are sorry but we do not ship to P.O. boxes.

International Orders

We do not currently ship outside of the UK

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.